Tag Archives: Doug Horgan

Quality Controls Yield Peace of Mind

As a newcomer from a previous career with General Electric, I have been most impressed by BOWA’s dedication and commitment to quality. BOWA’s focus on refining a building process with quality controls reminds me of GE’s injection of Six Sigma processes throughout its organization. Like GE, BOWA is constantly evaluating results and improving processes. Its pursuit of quality never ends. That dedication is fueled by our desire to help families improve their lives at home. Every family we meet is seeking peace and enjoyment in their home. Whether from slumber parties, dinner parties, grand celebrations or a simple family meal,… Read More >

Class is In: Remodeler holds quarterly in-house training sessions

Featured in: Remodeling Excerpt: “BOWA Builders recently hosted its 50th in-house employee training session. The idea for the Virginia company’s quarterly “lunch and learn” sessions began with education for the production department but has expanded to include the design team and, in the last few years, invitations extended to select outside architects, home inspectors, and construction managers as well. Doug Horgan, vice president, best practices, works with the production vice president, the COO, and the customer service department to set the agenda based on lessons learned from company projects. He invites a guest speaker, such as a subcontractor or a… Read More >